Falcon Eye
Transform Every Guest Touchpoint into Instant Insight
How was your experience?
How was your experience with us?
Your feedback helps us improve our service and provide you with the best possible experience.
Excellent
Good
Average
Poor
Poor ratings trigger an instant alert to your manager.
Excellent ratings send a WhatsApp link inviting customers to leave a Google review.
Thanks for your excellent rating! 🌟
Help others by sharing your experience on Google!
Customer Experience
Excellent ratings get review invitations
Dashboard
Customer rated "Poor" - Immediate attention required
Manager Dashboard
Instant alerts for poor ratings
Key Features
Everything you need to transform guest feedback into actionable insights
Instant Emoji Feedback
Guests rate with universally understood emojis. 92% of people use emojis daily.
Real-Time Alerts
Instant notifications for negative feedback. Fix issues while guests are still on-site.
Google Reviews Integration
Sync with Google Business. Capture 60% of local online feedback automatically.
Plug-and-Play Setup
No app downloads. Wireless kiosks run for months. Zero training required.
Effortless 3D Kiosk Interaction
Visually stunning interface that looks more like a premium tablet game than a survey. Animated badges, motion cues, and high-contrast iconography guide guests naturally.
Rate Your Experience
Your feedback helps us improve
Tap an emoji to share your feedback
Why Falcon Eye Matters
In today's fast-paced hospitality market, every guest counts
Higher engagement than traditional surveys
People naturally understand emoji feedback
Travelers influenced by online reviews
Choose Your Plan
Pay per device, scale as you grow. No hidden fees, no user limits.
Basic
Perfect for small businesses
Features included:
- Manager notifications on "Poor" ratings
- Interactive feedback dashboard
- Daily email reports
- 24/7 email & chat support
- Setup & installation assistance
Pro
Ideal for growing businesses
Features included:
- All Basic features, plus:
- WhatsApp integration for review invites
- Google Reviews link automation
- Social-media share links
- Custom branding & marketing assets
- Customer database management
Enterprise
For large organizations
Features included:
- All Pro features, plus:
- API access & custom integrations
- White-label solution
- Dedicated onboarding & 24/7 SLA support
- Volume & contract discounts
All plans include unlimited users, 99.9% uptime SLA, and data export capabilities.
Calculate Your ROI
See how Falcon Eye can impact your bottom line
30%
Increase in positive reviews
25%
Improvement in customer retention
15x
Average ROI within 6 months
Complete Solution
Everything you need for modern hospitality feedback management
Customization
Brand every screen with your logo, colors, and language preferences.
View customization options →Analytics
Daily reports with charts, trends, and actionable insights delivered via email.
See analytics demo →Connectivity
Works online and offline. Battery-powered kiosks run for months without charging.
Technical specifications →Start Collecting Feedback Today
Join hundreds of hospitality businesses using Falcon Eye to turn moments into metrics and visitors into vocal advocates.